Contact us
Questions about an order, a delivery or a return — here is how to reach us.
Writing about an order? Please quote your order reference — it looks like WC-20260921-AB12CD34 and is on your confirmation. You can also track it yourself with that reference and the phone number or email you ordered with.
The fastest way to reach us. Opens a chat — no app install beyond WhatsApp itself.
Message us →Best for anything you want a written record of — a return, or a complaint.
[email protected]Phone
For anything urgent about a delivery already on its way.
+92 300 1234567Returns and refunds
You have 14 days to start a return. The returns policy explains what can be returned and how refunds are handled — worth reading before you write, as it answers most questions faster than we can.
Why there is no contact form
A form needs a reliable email service behind it. Until one is set up, a form would look like it had sent your message while quietly losing it — which is worse than not offering one. The channels above go somewhere a person actually reads.